Welcome to Vital Life Works LLC! This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased through our website, vitallifeworks.com. By placing an order with us, you agree to the terms outlined below.
Third-Party Fulfillment Vital Life Works LLC partners with a trusted third-party supplier to fulfill all orders. This means that we do not ship products directly from our facilities but rely on our supplier to process, package, and ship your orders.
Processing and Shipping Times Our third-party supplier typically processes and ships orders within 5-7 business days after your order is placed. Please note that processing times may vary during peak seasons, holidays, or due to unforeseen circumstances.
Delivery Times The estimated delivery time depends on your location and the shipping method selected at checkout. Once your order has shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your shipment.
Shipping Destinations We currently ship to locations within the United States. If you are outside the U.S. and would like to place an order, please contact our customer support team at contact@vitallifeworks.com to discuss potential options.
Shipping Costs Shipping costs are calculated at checkout and depend on the size, weight, and destination of your order. Any applicable taxes or duties are the responsibility of the customer.
Order Tracking Once your order has shipped, you will receive an email with tracking details. Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.
Delayed or Lost Shipments While we strive to ensure timely delivery, occasional delays may occur due to circumstances beyond our control, such as carrier issues or weather conditions. If you have not received your order within the expected delivery window, please contact us at contact@vitallifeworks.com, and we will work with our supplier to resolve the issue promptly.
Damaged or Defective Items If your order arrives damaged or defective, please email us at contact@vitallifeworks.com within 7 days of receiving your order. Include your order number, a description of the issue, and photos of the damaged or defective item(s). We will coordinate with our supplier to provide a resolution, which may include a replacement or refund.
Contact Us For any questions or concerns about shipping, please reach out to our customer support: contact@vitallifeworks.com
Thank you for choosing Vital Life Works LLC. We are committed to providing you with a seamless shopping experience!